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Captain
We're looking for a reliable and experienced Boat Captain to join our team at Goboat. As a Boat Captain, you'll be responsible for operating our boats safely while providing exceptional customer service to our passengers. The ideal candidate will be passionate about the water, have a deep understanding of navigation and safety procedures, and love interacting with people from all walks of life.
Key Responsibilities:
- Boat Operation: Operate the boat in a safe and efficient manner, ensuring passenger safety and comfort at all times.
- Passenger Interaction: Provide excellent customer service by answering questions, providing information about the local area, and ensuring passengers have an enjoyable experience.
- Safety Protocol: Ensure the boat is equipped with proper safety equipment and that passengers are aware of safety procedures.
- Navigation: Use navigational tools to steer the boat along desired routes, being mindful of weather conditions and water traffic.
- Maintenance and Cleaning: Conduct regular inspections of the boat's systems and equipment, perform necessary maintenance tasks, and ensure the boat is clean and presentable at all times.
- Emergency Procedures: Be prepared to handle emergencies according to protocol, including evacuating passengers, administering first aid, or contacting emergency services.
- Record Keeping: Document trips, maintenance, and any incidents in the boat's logbook.
Qualifications:
- Previous experience as a Boat Captain or similar role.
- Good English
- Excellent customer service skills and a friendly demeanor.
- Knowledge of boat operation, maintenance, and safety procedures.
- Ability to navigate using compasses, charts, electronic equipment, and other navigational tools.
- Physical fitness and the ability to respond effectively in emergency situations.
- Familiarity with the local waterways and weather patterns is a plus.
How to Apply:
Interested candidates should send their CV and a brief cover letter detailing their experience and suitability for the role to career@goboat.id.
Boat Skipper
We are seeking a skilled and experienced Boat Skipper to join our team at GoBoat. The ideal candidate will have a solid background in boat operation, navigation, and safety procedures. As a Boat Skipper, you will be responsible for overseeing the safe and efficient operation of the boat, ensuring the safety and comfort of all passengers, and maintaining a high level of customer service.
Key Responsibilities:
- Boat Operation: Operate the boat safely and efficiently, following all operational guidelines and procedures.
- Navigation: Use navigational instruments to plot and steer along a set course, accounting for tides, weather conditions, and other factors.
- Safety Management: Ensure the safety of all passengers and crew on board. This includes implementing and enforcing safety procedures, and ensuring that all on board are familiar with these procedures.
- Customer Service: Provide excellent customer service to passengers. This includes responding to questions, providing information about the journey or the surrounding area, and ensuring that passengers have a positive experience.
- Maintenance and Inspections: Conduct routine checks and maintenance of the boat's systems and equipment to ensure they are operating correctly. Document any issues and coordinate necessary repairs.
- Emergency Response: Be prepared to respond to emergency situations, including conducting rescue operations or providing first aid as necessary.
Qualifications:
- Good English
- Proven experience as a Boat Skipper or similar role.
- Comprehensive knowledge of marine safety procedures and the use of navigational instruments.
- Strong customer service and interpersonal skills.
- Ability to handle challenging situations with calm and efficiency.
- Physical fitness and ability to handle demanding tasks.
- First aid and CPR certification is a plus.
How to Apply:
Interested candidates should send their CV and a brief cover letter detailing their experience and suitability for the role to career@goboat.id.