Canggu ➞ Jimbaran

↗︎ Standard Ticket

Changes: No changes allowed after booking.
No-Show & Late Arrivals: If you don’t show up or arrive late to boarding, your ticket is forfeited with no refund.
Boarding: Arrive at least 15 minutes before departure.
Refunds: No refunds under any circumstances.
Operator Cancellations: You’ll receive a voucher if GoBoat.id cancels the trip.

↗︎ Flexible Ticket

One-Time Change: You can change the time, date, or route up to 1 hour before departure, subject to availability. Use GoBoat.id online chat or WhatsApp to confirm.
Extra Charges: No fees unless the new booking costs more. Price differences must be paid before confirmation.
No-Show & Late Arrivals: If you don’t show up or arrive late to boarding, your ticket is forfeited with no refund.
Boarding: Arrive at least 15 minutes before departure to ensure boarding.
Operator Cancellations: If GoBoat.id cancels, you can choose between a full refund or a voucher. Refund requests must be made within 10 days of cancellation.

↗︎ Surfboard

Validity: Each passenger with a Standard or Flexible Ticket (plus Surfboard) may bring one surfboard.
Damages: GoBoat.id is not responsible for damage to personal belongings, including surfboards. We recommend using a board bag.
Size: All sizes are allowed, but GoBoat.id reserves the right to refuse surfboards that could harm passengers.

All passengers are required to be at the boarding location 15 minutes before departure.

No suitcases are allowed. Each passenger is permitted one handbag or backpack. One surfboard is allowed per person, provided there is a valid ticket for the surfboard.

Safeguard your valuables with a waterproof case as the boat is exposed, and water may reach your belongings.

Rent a motorbike through our trusted partner and have it delivered upon your arrival. Download Flexbike for easy and convenient booking

GoBoat will make every effort to operate all trips as scheduled, but we reserve the right to cancel or delay trips due to adverse weather conditions or other circumstances beyond our control. Customers will be notified as soon as possible if a trip is cancelled or delayed, a voucher will be issued and sent by email to the ticket purchaser that is valid for 12 months from the original ticket trip departure date.

Type	Capacity
Jukung / Outrigger	16 pax